Source: TwinsAI call data, 2026
Other dialers hang up on AI call screeners, or put the rep on hold. Either way, the prospect's phone never rings.
TwinsAI's ScreenPass gives your rep their own polite robot.
Your prospect's iPhone or Pixel answers first and asks who is calling and why.
A reply in your rep's voice, personalized for your prospect, all customizable by a prompt you control.
The prospect picks up and the call is patched to your rep in under 450ms.
| Typical dialer | What happens | With ScreenPass |
|---|---|---|
| Hangs up on anything that isn't a human | The prospect's phone never rings | Answers the screener with a real name and reason |
| Drops a recorded voicemail | The screener's question goes unanswered | The screener rings the prospect through |
| Bridges the rep right away | Your rep says hello to a robot | Your rep only hears from live humans |
Screened calls, and the live conversations ScreenPass produces, are logged automatically.
ScreenPass is the AI call screener responder built into the TwinsAI parallel dialer. When an outbound call is answered by an AI call screener instead of a person, ScreenPass replies to the screener with the rep's real name and reason for calling, and once the prospect picks up, the call is patched to the rep in under 450ms.
It is a phone feature that answers calls from unknown numbers, asks the caller for their name and reason, and only rings the owner if the call seems worth taking, while showing them a live transcript. Apple ships it on iPhone as Ask Reason for Calling, and Google ships Call Screen on Pixel.
In TwinsAI's own call data, about 28% of calls to mobile numbers are answered by an AI call screener rather than a person, and the share is rising. When ScreenPass responds, 12% of those screened calls reach a live person, about 3 more live conversations per 100 mobile numbers dialed.
Since iOS 26, iPhone has a Screen Unknown Callers setting with three options: Never, Ask Reason for Calling, and Silence. With Ask Reason for Calling on, the iPhone answers unsaved numbers before it rings, asks for the caller's name and reason, then rings and shows the response. Silence sends unknown callers straight to voicemail.
On Pixel phones, Call Assist answers, asks who is calling and why, and shows the owner a real-time transcript. Likely spam is hung up on; other calls ring through with the caller's response. Automatic screening is available in the US, UK, Canada, Australia and Ireland.
Screening keys off whether the number is in the owner's contacts. A cold call always comes from a number the prospect has never saved, so it is exactly the call screening was built to intercept. Number reputation and local presence help with spam labels, but they do not stop a screener from answering first.
No. Voicemail records a message. A call screener is a live assistant that asks a question and decides whether to ring the owner. Answering machine detection (AMD) is the dialer's guess at human versus machine, and classic AMD misreads screeners: the dialer either hangs up or bridges the rep to the assistant. ScreenPass answers the screener instead.
Whatever your team configures in a prompt in the TwinsAI platform, typically the rep's name, the company and the reason for the call, for example "This is John from Acme, calling about your Q3 hiring plans." It always identifies the real caller.
It handles AI call screening on both iPhone and Android. It runs inside the TwinsAI parallel dialer, which integrates natively with Close, HubSpot and Salesforce, so screened calls and the live conversations ScreenPass produces are logged to the CRM automatically.
Find out how many of your mobile dials are being screened today, and how many ScreenPass can turn into live conversations.